Dr. Kari Watkins featured in The Atlantic Cities

Dr. Kari Watkins was featured in a January 22 article in The Atlantic Cities for her research on real-time bus information and passenger wait time perceptions. The article cites Kari's study on how perceived passenger wait time differs from actual wait time and how giving passengers real-time bus arrival information can decrease both perceived and actual wait times while improving satisfaction with the transit system.
Read the article: